Summary
- Which Personal Data do we collect?
- How do we use your Personal Data?
- What are the legal basis for our processing and how do we share your Personal Data?
- Where do we process and store your Personal Data?
- How long do we keep your Personal Data?
- How do we secure your Personal Data?
- What are your rights?
- Any questions or complaints?
- Updates to this Privacy Policy
Privacy Policy
Tech Tour Europe S.A. and its affiliated companies and subsidiary Tech Tour Global EOOD (“TechTour”,“we”,“us” ,or “our”) are committed to protecting the privacy of individuals who visit our websites (techtour.com, Iventureclub.com, Investhorizon.eu and eurekainnovest.eu) or use our services (collectively “Services”). Your privacy is important to us. This Privacy Policy (the “Policy”) describe show we collect ,use, and share Personal Data about users of our Services(“users”, “you” ,or “your”). If you are located in the European Economic Area(“EEA”) or the United Kingdom(“UK”),“Personal Data” means any information relating to an identified or identifiable individual.
Unless otherwise stated, Tech Tour Europe S.A. is the data controller for the Personal Data collected under this Policy.
1. Which Personal Data do we collect?
We may collect various types of personal data from or about you and your devices from different sources, as described below.
In some cases, providing your personal data may be necessary for us to offer our services. If you fail to provide certain personal data when requested, we may be unable to grant you access to our services. Where required by applicable law, we will specify whether and why your personal data is necessary, as well as the consequences of not providing it.
A. PERSONAL DATA YOU PROVIDE TO US
Registration Information and Account Information. If you sign up for a Tech Tour account or register for an event, we collect Personal Data related to the creation of your account and the usage of our Services via this account. We will ask you to provide your username, and to choose a password. We will also collect information about your title, first and last name, company/organization name, your role, biography, and any additional information about yourself that you would choose to submit.
Event related information. We also collect Personal Data included in a description of your experience that you may share with us to be communicated in the framework of an event, or in a call for application that we may display on the online platform for matchmaking with other Tech Tour members.
Communications. If you contact us directly, we may receive Personal Data about you, such as your email address, name, the contents of the message, and any other Personal Data you choose to provide.
Newsletter. If you sign up to receive emails or information about our Services or related services provided by our partners and sponsors, we will collect Personal Data from you, such as your first and last name, email address, company/organization name, and whether you are a Tech Tour member.
B. PERSONAL DATA WE COLLECT WHEN YOU USE OUR SERVICES
Information from cookies and similar technologies. We and our third-party partners, such as advertising and analytics partners, may collect Personal Data using cookies when you use our Services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. We use this information to better understand how our Services are being used and to make improvements to the content and Services we offer, as described above. We use two different types of cookies.
- Functional cookies that ensure that the websites function properly (e.g. for login, payment, or registration purposes).
- Non-functional cookies that we use for statistical and targeting purposes. See our cookie policy for further information.
The following are examples of information we may collect with these technologies:
- Browser type and language;
- IP address;
- Web pages you view;
- Links you click;
- Email analytics.
Collecting information in this manner allows us to compile statistics about the usage and effectiveness of our Services, personalize your experience, and tailor our interactions with you.
C: PERSONAL DATA WE RECEIVE FROM THIRD PARTIES
Partners. From time to time, we may also collect information that relates to you indirectly, through other sources such as list vendors. When we do so, we ask the vendors to confirm that the information was legally acquired by the third party and that we have the right to obtain it from them and use it.
Newsletter. If you sign up to receive emails or information about our Services or related services provided by our partners and sponsors, we will collect Personal Data from you, such as your first and last name, email address, company/organization name, and whether you are a Tech Tour member.
2. How do we use your Personal Data?
We use your Personal Data for the following purposes:
- Providing, developing, and improving our Services;
- Communications and marketing;
- Statistics and aggregate insights;
- Online advertising;
- Customer support.
2.1 Providing, Developing and Improving our Services
We use Personal Data to provide our Services. We use your data to manage events, such as the Tech Tour events, to help entrepreneurs present their business cases, find partners, and promote entrepreneurs. We also use your data to develop and improve our Services, including developing new features, conducting research, and providing member support.
In particular, we use your data to:
- Manage events with targeted participants to facilitate participants to meet, share information, and develop relationships with partners of their interest;
- Select and screen for event participation;
- Offer better Services. We organize an application and selection process, and the information that users fill in, as well as information about nominated and selected companies, award winners, and expert reviews, are shared among some other community members;
- Manage our online platform, i.e., to provide and facilitate online collaboration between community members by enabling them to share information about their personal expertise, the organizations they are linked to, and what they (or the organizations they are linked to) are looking for when collaborating with other community members;
- Share news and updates via the online community platform, view information and updates about other community members, industry trends, event award winners, and expert reviews;
- Provide matching to other members;
- Provide search tools to community members;
- Manage our records;
- Manage your membership regarding our Services;
- Ensure that content from our websites is presented in the most effective manner;
- Verify your identity;
- Respond to any query you may raise with us, and to process your request and provide you with the best Service possible;
- Carry out our obligations arising from any contracts entered into between you and us;
- Allow you to participate in interactive features of our Services;
- Notify you about changes to our Services, changes to our terms, conditions, and policies, and/or other administrative information;
- Prevent or detect any misuse or fraud;
- Administer business operations such as invoicing.
We use Personal Data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.
Some of our Services, such as our events, may be co-branded and/or co-sponsored. You hereby acknowledge that we may share your information, including the above listed Personal Data, with our cooperating partners and our sponsors for communications and marketing purposes.
2.2 Communications and Marketing
We use the data we collect to deliver and personalize our communications with you. We enable communications between you and others through our Services, including invitations for meetings and messages.
We may, with your consent, use the information you provide to us, as well as the information we have collected about you indirectly, for marketing purposes. For example, we may contact you by email or other means to inform you about news related to our Services, how to use our Services, upcoming events, security updates, invitations to participate in a survey, reminders, or the need to take action to keep your account active and up to date.
You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive, or by indicating so when we call you, or by contacting us directly. Our contact details are mentioned under point 8.
2.3 Statistical Purposes and Aggregated Insights
We use your Personal Data for statistical purposes and to produce aggregate insights. For example, we may use data to generate statistics about the number of users, event participants, geographical breakdown, expertise and other metrics, the number of ad impressions served or clicked on, or the demographic distribution of visitors to a site.
We may use such aggregated statistics for marketing purposes (see section 2.2 above).
2.4 Online Advertising
We do not deliver third-party online advertisements on our websites, but we advertise our Services on others’ websites, such as Facebook, LinkedIn, Twitter, and others. It is Tech Tour’s intention that all partners and sponsors who gain access to data collected by Tech Tour are GDPR compliant. However, other website operators’ or network advertisers’ privacy statements and practices relating to advertising, including what type of information they may collect about your internet usage, might be different from Tech Tour’s.
We have also engaged with certain third parties to manage some of our advertising on other sites. These third parties may use Cookies to collect information (such as your IP address) about your activities on our website and other websites to provide you with targeted Tech Tour advertisements based upon your interests.
2.5 Providing Customer Support
In order to provide you with a better experience, we conduct research by collecting data, including public feedback. The data is analyzed and used for further development of our Services, to drive membership growth, to increase engagement on our Services, and to help connect users to each other and thereby grow their business. We also use the data we have to investigate, respond to, and resolve complaints and service issues (e.g. bugs).
3. What Are the Legal Basis for Our Processing and How Do We Share Your Personal Data?
When we process and share your Personal Data, we make sure our processing is based on a valid legal ground, as described below:
- You have consented to the processing of your Personal Data. Note that you are entitled to withdraw your consent at any time. If you want to do so, please use one of the links provided or contact us. Our contact details are mentioned under point 8 of this Statement;
- We need your Personal Data to provide you with the Services;
- As requested by you, or to respond to your queries; or
- We have a legal obligation to process your Personal Data.
Data Sharing.
We may disclose your Personal Data, as described below, or otherwise disclosed to you at the time of collection.
Group Companies, Partners, and Sponsors.
We may share your Personal Data with Tech Tour Europe-controlled affiliates and subsidiaries, as well as with our partners and sponsors (e.g., in case of co-branding partnerships such as co-branded events and services).
Vendors and Service Providers.
When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention. We also share your Personal Data with vendors or agents working on our behalf for the purposes described in this Policy. For example, companies we have hired to assist in protecting and securing our systems and services may need access to Personal Data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use Personal Data they receive from us for any other purpose.
Analytics Partners.
We use analytics services, such as Google Analytics, to collect and process certain analytics data, such as the device and usage data described above. You can learn about Google’s practices by going to Google’s Privacy Policy, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at Google Analytics Opt-Out.
Merger, Sale, or Other Asset Transfer.
We may also disclose Personal Data to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of any merger, sale, acquisition, liquidation, or transfer of all or a portion of our organization or assets.
As Required by Law or Similar Disclosures.
Finally, we will access, transfer, disclose, and retain Personal Data, including your content when we have a good faith belief that doing so is necessary or appropriate to:
- comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies;
- protect our members, for example, to prevent spam or attempts to defraud users of our Services, or to help prevent the loss of life or serious injury of anyone;
- operate and maintain the security of our Services, including to prevent or stop an attack on our computer systems or networks.
With Your Consent.
We may also share your Personal Data with your permission. Certain hypertext links in this Website will lead you to external websites that are not under our control. We are not responsible for the privacy practices of these third parties. Please be aware that this Policy does not apply to your activities on these third-party services or any information that you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.
4. Where Do We Process and Store Your Personal Data?
Personal Data collected by us may be stored and processed in any country where our affiliates, subsidiaries, or service providers maintain facilities.
Our Services are hosted in the United States. If you choose to use our Services from the EEA, the UK, or other regions of the world with laws governing data collection and use that may differ from U.S. law, please note that your Personal Data is processed and stored in the United States.
If you are located in the EEA or in the UK, we will comply with applicable EEA or UK data protection law when transferring your Personal Data outside of the EEA or the UK. We may transfer your Personal Data to countries which have been found to provide adequate protection by the EU Commission or the UK government, use contractual protections for the transfer of Personal Data, transfer to recipients who have adopted Binding Corporate Rules, or rely on an appropriate legal derogation.
For more information about how we transfer outside of the EEA and the UK, or to obtain a copy of the contractual safeguards we use for such transfers, you may contact us using the contact details as indicated in section 8 below.
5. How Long Do We Keep Your Personal Data?
We take measures to delete your Personal Data or keep it in a form that does not permit identifying you when your Personal Data is no longer necessary for the purposes for which we process it, unless we are required by law to keep your Personal Data for a longer period. We will only retain your data as long as your account is active or as needed to provide you with the requested Services. When determining the specific retention period, we consider various factors, such as the type of service provided to you, the nature and length of our relationship with you, and mandatory retention periods provided by law and the statute of limitations.
If you wish to request the deactivation of your account, please contact us at support@techtour.com. We will retain and use your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. How Do We Secure Your Personal Data?
We make reasonable efforts to protect your Personal Data and maintain its accuracy. We have implemented physical, administrative, and technical safeguards to protect your Personal Data from unauthorized access, use, and disclosure. We also require that our suppliers protect such information from unauthorized access, use, and disclosure.
7. What Are Your Rights?
- You may request access to the Personal Data we maintain about you, update and correct inaccuracies in your Personal Data, restrict or object to the processing of your Personal Data, have your Personal Data anonymized or deleted, as appropriate, or exercise your right to data portability to easily transfer your Personal Data to another company. In addition, you also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work, or where an incident took place.
- You may withdraw any consent you previously provided to us regarding the processing of your Personal Information at any time and free of charge. We will apply your preferences going forward, and this will not affect the lawfulness of the processing before you withdrew your consent.
8. Any Questions or Complaints?
Tech Tour is the controller or entity responsible for the processing of your Personal Data pursuant to this Policy. Should you have any questions about the processing of your Personal Data, about exercising your rights, or about this Policy, please feel free to contact us at: legal@techtour.com.
If you are not satisfied with our response or believe we are not processing your Personal Data in accordance with applicable privacy and data protection law, you can complain to the Privacy Commission. All information can be found at: https://www.dataprotectionauthority.be/citizen.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date, and the updated version will be effective as soon as it is posted. If we make material changes to this Privacy Policy, we will notify you through the Services, email, or other communication.