25 February 2022 Entrepreneur Highlights: Helping hospitals manage their capacity and assets Imagine something goes wrong with а healthcare service, and it directly impacts your life or the life of the people you love. How would you react? The typical first reaction is anger and complaints, but later, one starts looking for solutions and asking questions. What if things were different and what to do to improve the situation? What if everything went as expected and the adverse event did not happen? What is missing that made it so critical for the clinicians to deliver timely care? Instead of complaining to them, why do not we try to understand the daily obstacles they have to overcome to do their job? SurgiQ does its best to help medical professionals get out of tasks that aren't typically related to the medical profession. Things like creating the schedule for their colleagues for the next workday. Or understand if they can onboard a new patient and when they need to change the way they use beds and other scarce resources. SurgiQ developed a technology that uses Artificial Intelligence to help clinicians, schedulers and managers plan the activities. It collects their constraints and preferences and lets them describe how to solve the problem. Then, it does so in seconds rather than hours. And if something goes wrong last-minute, e.g. an unexpected sick leave, the plan is immediately regenerated without struggle. Getting to this point wasn't easy. SurgiQ started by working with surgeons, helping them manage waiting lists and operating theatres. It was too early to introduce AI in 2016, so they started with a classic software approach, providing visual representations of all patients' statuses, and it helped surgeons. Selling the idea to the public was hard, but a few angel investors helped SurgiQ in those dire times as they shared a vision of improving healthcare, freeing hospital resources, and increasing access to care. Once they got into the system, managing 10000s of patients per year, the problems were much clearer, and the SurgiQ team started developing the AI to solve optimization problems. They launched it with a pilot client just before Covid-19, and during the pandemic, it helped medical personnel deal with service disruptions and pandemic peaks. SurgiQ understood this was the right moment. From a few hundred treatments planned per month at a single hospital, they ramped up to more than 40,000 nowadays at five sites. Over the next 15 months, the solution will reach 16 more hospitals. Thanks to a €410,000 seed investment they closed in December 2020 that supported their journey, SurgiQ were able to attract the attention of both national and international companies, willing to work with them and adopt their technology to improve their products. They also work with prominent pharmaceutical companies and medical record vendors and now are setting up the scale-up strategy. Also, a crucial part of SurgiQ's success is due to awards that gave them visibility, like those from InvestHorizon, HVL and the grants from EIT Health. Now SurgiQ is looking for big money - a Series A investment and to launch their product in a couple more countries. The company is helping hospitals manage their capacity and assets in the best possible way. The pandemic made one thing clear - hospital capacity is crucial, and sitting by and not solving it is no longer an option. SurgiQ's team has proven it has the skills and is passionate about providing a great solution.